How can we help?

WebPlanex helps jewellery businesses create AI-generated product photos and short promotional reels. You can explore available styles on the Templates page.

Create an account, choose a photo or reel workflow, then follow the prompts to select a style and provide your product image. Visit How It Works for a walkthrough.

No specialist editing skills are needed. Start with a clear product image and use the available styles and options to shape your result.

Open the photo generation page from your account, upload or select a jewellery image, choose the available options, and start generating. Your generated work appears in your account when processing is complete.

Open reel generation from your account, choose a category and prompt, add the requested product details or images, then submit your generation.

Check that your image meets the upload requirements and try again. If the issue continues, contact support with a brief description of what happened and the email address on your account.

Credits are used for supported AI generation activity. The credit cost can depend on the generation type; review the details shown in your account before starting a generation.

Sign in to your account to review your available credits and credit history. Your plan details are available from the account's plan area.

Visit the Pricing page to compare currently available plans and their included features.

Sign in and open your profile to review or update the account information available there. If you cannot access your account, use the password reset option on the login page.

Email info@webplanex.com or use the Contact Us page. Include the email address on your account and a description of the issue.